Privacy policy
last updated April 14, 2025
At Vela Dental, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website.
1. Information We Collect
a) Personal Information You Provide
We collect personal information when you:
Fill out any forms (e.g., "Get a Quote", appointment requests)Contact us via phone, email, or text message
This may include:
Your full namePhone numberEmail addressInformation related to your dental needs or insurance
b) Information Collected Automatically
We also gather certain information automatically when you visit our site:
IP addressBrowser typePages visited and time spent on the siteInteraction with elements (like buttons and links)
We may use cookies, Meta Pixel, and Google Analytics to help collect and analyze this information.
2. How We Use Your Information
We use your information to:
Respond to your inquiries and appointment requests
Provide pricing quotes based on your selections
Send follow-up messages via text or email
Customize and improve your website experience
Retarget ads and improve marketing efforts
We will never sell your personal information.
3. SMS & Email Communication
By submitting your contact information, you consent to receive:
Text messages regarding appointments and care
Email updates, reminders, or promotions
You may opt out anytime:
Text "STOP" to end SMS communication
Click "unsubscribe" at the bottom of emails
Message and data rates may apply.
4. Third-Party Services
We may use third-party providers to improve and market our services, including:
Google Analytics
Meta/Facebook Ads
HIPAA-compliant form and CRM tools
These tools may collect anonymized or cookie-based data.
5. Your Rights
We may use third-party providers to improve and market our services, including:
Google Analytics
Meta/Facebook Ads
HIPAA-compliant form and CRM tools
These tools may collect anonymized or cookie-based data.
6. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your data. However, no system is 100% secure. We recommend using strong passwords and avoiding sharing sensitive information through unsecured forms.
7. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy occasionally. All changes will be posted here, with a revised "Last Updated" date.
🦷 Ready to See What’s Possible?
Click below to schedule your free consultation and take the first step toward a more confident smile, with a team who sees you, not just your teeth.
