Privacy policy
last updated June 1st, 2026
At Vela Dental Houston, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you provide through our website, online forms, phone calls, text messages, email, and advertising lead forms.
This Privacy Policy applies to information collected through veladentalhouston.info and related online marketing forms. It is not intended to replace any HIPAA Notice of Privacy Practices that may apply to dental treatment records maintained by our office.
1. Information We Collect
We may collect personal information when you:
-Fill out a form on our website or through an online ad
-Request a consultation or appointment
-Contact us by phone, text, email, or online message
-Interact with our website, ads, or social media pages
The information we collect may include:
-Full name
-Phone number
-Email address
-Appointment or consultation preferences
-Information you choose to share about your dental needs
-Insurance or payment-related questions you choose to provide
We may also collect certain information automatically when you visit our website, including:
-IP address
-Browser type
-Device information
-Pages visited
-Time spent on the website
-Interactions with buttons, forms, links, and ads
We may use cookies, Meta Pixel, Google Analytics, and similar tools to help us understand website activity, improve marketing, and measure ad performance.
2. How We Use Your Information
We may use your information to:
-Respond to your questions or consultation requests
-Contact you about appointments, dental services, or treatment options
-Send reminders, follow-up messages, or related communications
-Review insurance, financing, or payment questions when applicable
-Improve our website, forms, advertising, and patient experience
-Measure and improve the performance of our marketing campaigns
-Comply with legal, regulatory, or business requirements
We do not sell your personal information.
3. Phone, Text, and Email Communication
By submitting your contact information, you agree that Vela Dental Houston may contact you by phone, text message, or email regarding your consultation request, appointment, or dental treatment options.
Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may unsubscribe from promotional emails by using the unsubscribe link when available or by contacting our office.
4. Advertising and Tracking tools
We may use third-party tools such as Meta/Facebook Ads, Meta Pixel, Google Analytics, and other advertising or analytics platforms to understand how visitors interact with our website and ads.
These tools may collect cookie-based or device-based information, such as pages visited, forms started or submitted, and interactions with ads. This helps us measure ad performance, improve our website, and show relevant information to people who may be interested in our services.
5. how we share information
We may share information with trusted service providers who help us operate our business, including:
-Website hosting and form tools
-Customer relationship management systems
-Appointment scheduling and communication tools
-Advertising and analytics platforms
-Phone, email, and SMS communication providers
These providers are only authorized to use information as needed to provide services to Vela Dental Houston.
We may also share information when required by law, to protect our rights, or to comply with legal or regulatory obligations.
6. your choices and rights
You may contact us to request that we update, correct, or delete certain personal information, subject to legal and business recordkeeping requirements. You may also:
-Opt out of text messages by replying STOP
-Unsubscribe from promotional emails when available
-Adjust cookie or tracking preferences through your browser settings
-Contact our office with privacy-related questions
7. data security
We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no website, form, email, or online system can be guaranteed to be 100% secure.
Please avoid submitting sensitive medical, financial, or personal information through unsecured online forms unless specifically requested through an approved secure process.
8. childrens privacy
Our website and online forms are not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised βLast Updatedβ date.
10. contact us
If you have questions about this Privacy Policy or how your information is used, please contact:
Vela Dental Houston
Located at: 8800 Katy Fwy #280 Houston, TX 77024
Phone: (346) 483-8671
Website: veladentalhouston.info
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